Orders
Track your order.
Sign in with the email address you used at checkout to see your orders, where each one is up to and the tracking for anything we post.
Find your order.
Your orders are kept in your account. There is no password to remember: we email you a code each time you sign in.
- 01Enter the email address you used at checkout.
- 02Type in the six-digit code we email you.
- 03Choose an order to see its status and tracking.
Can't get into your account? Call us on 07902 096 169 and we will look your order up.
The journey
Where your order goes.
Every order passes through the same stages. Your account shows the latest status of each one.
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01
Order received
Payment confirmed and your order logged against your vehicle.
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02
Booking confirmed
Your registration or VIN checked and your appointment confirmed.
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03
In progress
Your parts are prepared ahead of your booked slot.
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04
Fitted and coded
Installed and coded to your vehicle at our Durham workshop.
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05
Complete
Your vehicle is ready to collect.